Laptop Repair in Wolverhampton. Computer Repair in Wolverhampton. Screen Repair, Virus Removal, nVidia Repair. Laptop Repair. Computer shop Wolverhampton.
PC vs Xbox Call of Duty®: Modern Warfare® 3
Nov 18th
Coming Soon
We are going to host a keyboard and mouse vs Xbox controller competition soon. We are going to settle the long debate of PC vs Xbox. We think that using a keyboard and mouse is far superior to using a control pad, Xbox players think different, so we are going to host a competition. We don’t have a date set yet but we will update and so as we have something confirmed.
Gaming PC’s for MW3, BF3 etc
Oct 27th
We now have a range of powerful gaming PC’s custom built to play games as such as Modern Warfare 3 and Battlefield 3.
Such PC’s start from around £500.
We only use top quality parts which we have tested, researched and reviewed.
We also take advice from trustworthy sources such as Overclock 3D .net (nice to meet you at the GadgetShow Live Professional!)
Get in touch — call or pop in for more information. We’re happy to help.
HARD DRIVE PRICES SKY ROCKET DUE TO THAILAND FLOODS
Oct 25th
The hard drive market is reacting to the heavy floods in Thailand.
Prices for hard drives have jumped by as much as 50 percent within one week, market research firm IHS said. About a quarter of all hard drives are manufactured in Thailand and it appears that all major vendors are affected in some way.
Western Digital previously said that it may see a revenue decline of about 60 percent in the current quarter and told German publication Golem.de that it will be able to produce only 22 to 26 million drives this quarter, instead of the planned 58 million units. A spokesperson said that WD “currently waits for the factories to dry” to be able to restart its manufacturing tools. What makes matters worse are the usually thin profit margins in the HDD industry, which means that manufacturers typically have only five to seven days of material supply.
A Seagate manager told CRN India that the company expects and “acute” shortage of drives and that the manufacturer expects prices to increase. However, there was no information how sharp this increase can be. Both WD and Seagate said that the floods in Thailand have created a problem for the industry that will take several quarters to resolve.
Thank you to TomsHardware & Golum.de for this information!
Samsung Galaxy Tab 10.1″ Oil Slick Problem On Display In PC World!
Oct 14th
As we have posted before we have been testing the Samsung Galaxy Tab 10.1″ for business use.
Annoyingly we have fell victim to the oil slick, newton rings problem.
We have been reading online that you may be able to fix the problem by putting the tab in the fridge for an hour or so. We think this is totally unacceptable! We bought the 16gb WiFi version for £400.00 not something that I fancy having to put in the fridge every now and again. We have also heard that putting a sucker on the screen and gently pulling may also temporarily fix the problem.
We took our tab back to PC World (where we bought it from) on Monday 3rd October. Annoyingly they wouldn’t swap it for a new one as we’ve had it for more than 21 days. So I was told they would get it sent back to Samsung urgently as they “understand my frustrations” and I need it back for work!
I have just been to PC World (Friday 07th Oct) (as they wouldn’t answer their phone) to see how they are getting on with my tab. I was so annoyed to find out that it still has not been sent off to Samsung. The cheeky guy behind the counter even said to me when I handed over my booking form “Oh yeah its the Samsung Galaxy Tab with the broken screen isn’t it?” I said “NO! It’s the stupid manufacturing defect!”
I then went to have a look at some of the other tabs as I want to get myself an Asus EEE Transformer with the dock. I saw their Samsung Galaxy Tab on display and was amazed to see that the one they had on display actually has the same oil slick problem!!!!
So we took a video of the problem which can be viewed by clicking the link below. Please like the video and / or leave a comment if you are also facing the same problem!
- Taken from Samsung Galaxy Oil Slick Problem
**SPECIAL OFFERS** PC/Laptop Air Dusters / CD Wallets
Aug 26th
We now stock PC/Laptop Air dusters.
Apparently, we are the only place in Wolverhampton that sell them too!
£6 Each or 3 for £14!
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We currently also have an offer on CD Wallets!
£2 Each or 3 packs for £5!
WATCH THIS NEWS FEED FOR MORE SPECIAL OFFERS!
Ei System/ E System 3090 BIOS / CMOS Password Problem
Aug 26th
Here is a 14-step guide written up by our head technician on how to remove the BIOS/CMOS/Power on Password from an Ei System/ E System 3090 laptop.
1: Earth Yourself
2: Disconnect battery & charger.
3: Expose motherboard, by removing the back panel.
4: Remove RAM from the back of the motherboard.
5: Put the RAM you took from the back into the other slot on the front of the motherboard, under the keyboard.
6: Look for the soldered points hightlighted on the photo below

7: Turn the laptop upside-down.
8: Open the lid (so you can access the power button).
9: Plug the charger into the laptop.
10: Take a length of wire and short out the two points highlighted. The two points are quite large blobs of solder.
11: They are labelled PJP6 & PJP8. Not too sure about the numbers, but definately similar.
12: Turn the laptop on — still holding the wire in place.
13: Leave for 5 seconds or so.
14: Remove jumping wire.
Laptop should boot when you remove the jumping wire. No BIOS/CMOS/Power On passwords!
HP to discontinue PC Manufacturing
Aug 19th
Hewlett-Packard has confirmed that the company will stop manufacturing PC’s, Tablets and Mobile phones.
It has also agreed to buy UK software firm Autonomy for £7.1bn ($11.7bn).
HP added that it was considering selling its personal systems group, which includes the world’s biggest PC-making business, and that it will discontinue its webOS devices.
HP is recognising what the world has recognised, which is hardware in terms of consumers is not a huge growth business anymore.
UPDATE: Wolverhampton Riots
Aug 11th
As many may know, Riots hit the town of Wolverhampton. Yobs gathered up around Queen Square in the City Center, and damage quite a bit of property.
Local shops were asked to close under police recommendations, and many shops were boarded up.
We had a walk through the City Center and captured West Midlands Police doing a brilliant job — LINK: http://goo.gl/cBloY
We offer CCTV Installations to help catch yobs in the act.
For more information on our CCTV Services, please visit: http://www.cxitsupport.co.uk or call us on 01902 713137 for more information.
As we had to close early on Tuesday and Wednesday, we apologize for any inconvenience caused.
Tiny bug in laptop/computer screen
Aug 4th
If you have a bug or fly crawling on the inside of your laptop screen, i am afraid you have been hit by “Thunder bugs (thirps)” they are notorious for getting into places that you dont think should be possibly, screens, watches, calculators.
This usually only happens in summer months of July and August, the best advise we can give is to ignore it, do not squash it. It will go in a few days time. Taking your laptop apart will not help as the bug will actually be inside the screen.
Some advice we have seen on other forums is to turn off the laptop, put a bright desk lamp next to your screen, the theory is that the bug will be attracted to the light from the lamp. It seems to work.
Let us know how you get on.
Laptop Graphics Card (nVidia) and Board Repair
Mar 13th
If you’re reading this then the chances are you’ve witnessed or experienced one of the infamous graphics card/motherboard problems with a laptop — normally with nVidia Graphics Chips and most commonly HP DV Series laptops.
What are the symptoms?
Laptop powering on but not booting? Stuck on a black screen? Faulty nVidia chip? HP DV blue lights flashing?
If so, you’ve probably had this problem.
Where to go now?
Click here to view our Graphics, Board, nVidia page regarding this problem.
Got Questions? Need a Quote?
See our Contact Page or call us:
Phone: 01902 713137
We’re open Mon-Sat, 10AM — 5PM
Laptop Graphics Card (nVidia) Repair
Apr 6th
If you’re reading this then the chances are you’ve witnessed or experienced one of the infamous graphics card/motherboard problems with a laptop — normally with nVidia Graphics Chips and most commonly HP DV Series laptops.
What are the symptoms?
Laptop powering on but not booting? Stuck on a black screen? Faulty nVidia chip? HP DV blue lights flashing?
If so, you’ve probably had this problem.
Where to go now?
Click here to view our Graphics, Board, nVidia page regarding this problem.
Callout & Onsite Services
Apr 9th
- Callout/On-site work. You can call a technician out to you, to your place of work or home.
- Collect & Return. You can book a technician to come and collect your computer, repair it, and redeliver it.
Express Repair Service
Jun 5th
We understand that some people have high priority problems.
Whether you’re in Wolverhampton for the day on a business trip, need to get those urgent accounts submitted, need to get that important data to a client — we have the solution for you.
Our express priority repair service is a sameday targetted service to suit your needs.
You will receive a personal service and have an engineer assigned specifically to your job which you will be able to communicate directly with.
Get in touch urgently if this is what you need! See our contact page or call 01902 713137.
Windows 7 OFFER
Jun 9th
Windows 7 Special Offer:
Windows 7 Home Premium, installed for just £121!
That’s just £121 all in! That’s £39 lower than our cheapest known competitor!
Need we say, of course it’s genuine.
Oh, and it’s LIMITED TIME ONLY! Get in touch ASAP!
Why should I upgrade to Windows 7?
- Improved PERFORMANCE — runs faster than XP in tests
- Improved SECURITY — better firewall, access control, parental control
- Improved BACKUPS — built in backup scheduler and hdd imager
- Improved LOOKS — much nicer general appearance, backgrounds & more
- Improved USEABILITY — much easier for general users, the interface makes more sense
- Improved SEARCH — find things faster!
Find out if your PC can run Windows 7
To see if your PC is ready for Windows 7, download the free Windows 7 Upgrade Advisor. It scans your PC for potential issues with your hardware, devices, and installed programs, and recommends what to do before you upgrade. See the Microsoft Windows 7 Upgrade Adviser Page here.
Interested?
Get in touch ASAP to take advantage of this offer! See our contact page, call 01902 713137 or just pop in!
Forget your “expert” friend, come to a proper shop.
Jul 24th
With technology becoming more and more popular and computers being increasingly integral to modern day life, everyone has a so-called “expert” friend.
Recently we’re finding that a growing number of people are consulting their “expert” friend, who’s “in the business” and an “IT professional”. Ironically, they still have to come to a proper shop (that’s where we come in) to get the problem sorted. 95% of the time, things are made far worse by the so-called professionals having a go themselves. [Eg: someone takes a laptop apart themselves and ends up rounding screws, breaking eyelets, cracking plastics, snapping cables and loosing parts.]
So — forget your “expert” friend and come and consult the real professional engineers.
Remember — being a professional in the IT industry is NOT the same as being a professional, experienced IT technician, engineer and laptop specialist.
Being in the “IT industry” can count as just about anything, and doesn’t mean that they know how to properly repair computers and laptops — especially virus problems and hardware problems.
Just need advice?
Just ask us! Get proper, professional advice from our technicans who work 6 days a week doing hands-on repairs with more than 30 years combined experience.
We don’t charge for advice! Pop into our shop, give us a call or send an email via our contact form.
We don’t mind giving out free advice. We aspire to be as helpful and friendly as possible.
Remember:
We’re here to help, and we’re the REAL experts.
NEW! iPhone & iPod Repair
Aug 3rd
We’ve expanded our Apple services!
We have another new line of repair! We now repair iPods and iPhones.
That means we repair basically all the “i” series of Apple Devices.
For more information click here
QUALITY Used Laptops!
Aug 9th
[ Click HERE to visit our Laptops Page to see what we currently have in stock ]
We now stock high quality, high spec, modern, stylish refurbished/used laptops from just £199.
Stocking makes such as:
Asus
Toshiba
Dell
Sony Vaio
Compaq
Acer
Very limited stock per laptop — stock always changing.
Visit our Laptops Page for information on what we currently have in stock, or give us a call!
Important Info:
According to our research and testing, the most reliable makes of laptop are Asus, Toshiba, Dell, Sony Vaio.
Warranties are applicable where explicitly stated and vary per laptop.
On some laptops, manufacturer warranties are still valid — where stated.
Refurbished & used is defined as a second hand laptop which has been any or all of the following: checked over, fixed/repaired, upgraded (software and/or hardware) or otherwise improved.
Call to see what we have in stock — 01902 713 137
Or pop into our shop:
Conceptex Computers & Laptops
34 Snow Hill
City Centre
Wolverhampton
WV2 4AG
BULLGUARD: False positives
Sep 22nd
Everyone using Bullguard Internet Security or Bullguard Antivirus may be getting a message from Bullguard saying:
“Bullguard has blocked an infected file”
xxxxxxx.trojan.heur.xxxxxxx
This happens after the latest Windows 7 update. Bullguard is analyzing new Windows files, and one of them has similar characteristics to a trojan/virus — so it blocks it.
Nothing to worry about!
Advent Fan Control
Feb 28th
As a lot of Advent laptop owners may know, there is a little fan button on most Advent laptops which turns “Silent Mode” on and off.
After re-installing windows, you will need to install the following software called “Advent OSD”. This will enable you to use Silent Mode.
Silent mode slows down the Central Processing Unit and quietens down the fan(s)
Packard Bell Easynote SJ51 Windows XP Audio Drivers
Feb 28th
Packard Bell Easynote SJ51 XP Audio Drivers
If you have reinstalled your Packard Bell Easynote SJ51 with Windows XP, you may stuggle to find the drivers for it.
Follow these steps:
Try… Click here for Driver Download
If Conexant installer gives the common error.….force install the conexant sound drivers.
Device Manager>Audio device on High Def Bus
Right click, Update Driver
Say “no, not at this time” for connecting to Windows Update
Select> Install from a list or specific location
Select> Don’t search I will choose the driver to install
In the list of common hardware types,choose “show all”
Remove the check from “Show Compatible Hardware” and click on “Have Disk”
Next…browse to C:\Swsetup\sp34386
Choose the “inf” and ignore any protest from XP
Reboot.
Your audio will be working.
System Tool Infecting Thousands of Computers Worldwide
Feb 28th
A malicious peice of software called “System Tool 2011″ has swept the Internet over the last few days in a massive attack.
The creators of this malicious software have attacked a number of third-party advertising websites which display ad’s on thousands of websites, such as the London Stock Exchange, eBay, Autotrader, Megaupload, Mediafire and MyVue.
This software installs itself onto a machine by using a popup claiming your pc is infected, the user clicks this, often through an equally fake red ‘X’ in the top right corner which in turn gives the popup permission to install the ‘System tool’ program on your PC.
We can however remove this malicious software from any computer for £49.99 including a 1 year licence of Bullguard Internet Security Version 10.
Call us on 01902 713 137 or contact us using the contact form.
Here are a couple of examples of what you may see if you are infected with System Tool 2011:

Advent Roma Windows Vista Drivers
Mar 1st
If you have recently re-installed windows on your Advent Roma Laptop, you may struggle to find the drivers for it.
Click here to download the drivers from MediaFire
Part One: Click here
Part Two: Click here
Advent Roma Audio Drivers
Advent Roma Chipset Drivers
Advent Roma Intel Matrix Storage Drivers
Advent Roma LAN Drivers
Advent Roma OSD Drivers
Advent Roma Touchpad Drivers
Advent Roma VGA Drivers
Advent Roma WLAN Drivers
The files are 127MB in size in total, so it may take a while to download.
Adblock Plus — Block all adverts from your web browser
Mar 1st
Annoyed by adverts? Troubled by tracking? Bothered by banners? Install Adblock Plus now to regain control of the internet and change the way that you view the web.
* Block all ads automatically, no distractions
* Browse faster and safer
* Fully customizable — you are in control
* Easy to contribute, report issues when you see them
Download for Firefox here: Click here
Download for Chrome here: Click here
Adblock Plus allows you to regain control of the internet and view the web the way you want to. The add-on is supported by over forty filter subscriptions in dozens of languages which automatically configure it for purposes ranging from removing online advertising to blocking all known malware domains. Adblock Plus also allows you to customize your filters with the assistance of a variety of useful features, including a context option for images, a block tab for Flash and Java objects, and a list of blockable items to remove scripts and stylesheets.
HOT NEWS — Sony fix nVidia defect for free!
Mar 8th

Sony Vaio will cover the costs to repair your nVidia chip if the machines is four years old or less!
Distorted video, random characters or blank screen issues due to failure of the NVIDIA graphics chip.
In July 2008, NVIDIA publicly acknowledged a failure associated with some of their graphics processors (GPU) due to a manufacturing defect in the graphics chip packaging. At that time Sony and NVIDIA jointly investigated whether VAIO models equipped with this GPU were impacted by this issue. This investigation revealed that the issue had not occurred in such VAIO models.
However, after closely monitoring the situation, Sony has now determined that a very small percentage of VAIO computers with the NVIDIA graphics chips may be affected.
These PCs may exhibit distorted video, random characters or a blank screen due to a failure of the NVIDIA graphics chip.
Resolution
As a part of our commitment to quality, for any customer who requires repair of their VAIO computer due to the NVIDIA graphics processor issue, Sony will cover the cost of repair (parts and labor) at no charge during the first four years following the date of purchase of the models in question (see list below).
In case your model is shown in the list below, we invite you to contact SONY VAIO directly to arrange service for your VAIO.
Applicable Models
• VGN-FZ11x, VGN-FZ18x, VGN-FZ21x, VGN-FZ31x, VGN-FZ38x
• VGN-AR11x, VGN-AR21x, VGN-AR31x
• VGN-C1Zx, VGN-C1Zx
• VGC-LM1xx, VGC-LM2xx
• VGC-LT1xx, VGC-LT2xx
NVIDIA GeForce GTX 550 Ti and 3D Vision Redefine PC Gaming
Mar 22nd
The new GeForce GTX 550 Ti brings awesome DX11 performance to the mainstream $149 PC gaming segment.
The new $149 3D Vision wireless glasses kit transforms PC games, videos, photographs, and Web browsing into an amazing, immersive 3D experience.
PC gaming just got a lot more fun today with the introduction of two new products: the NVIDIA GeForce GTX 550 Ti graphics processing unit (GPU) and a new version of the NVIDIA 3D Vision wireless glasses kit, both with an estimated e-tail price of $149 USD.
The GTX 550 Ti is the latest in NVIDIA Fermi line of consumer GPUs, designed to deliver stunning DirectX 11 (DX11) performance. It brings a new level of price/performance to mainstream PC gaming, while maintaining exceptionally quiet acoustics and requiring minimal power.
Like all NVIDIA “DX11 Done Right” GPUs, the GTX 550 Ti delivers the world’s fastest performance in its class for DX11 games. Compared with the closest competitive product, the GTX 550 Ti is up to 50 percent faster in today’s newest DX11 tessellated games, and 38 percent fasteri in previous-generation DX9 and DX10 games. And with NVIDIA SLI technology, the industry’s most scalable multi-GPU platform, gamers will be able to increase their PC’s gaming performance by adding a second GeForce GTX 550 Ti.
Introduced two years ago, NVIDIA 3D Vision has quickly transformed consumers’ gaming, photographic, and video experiences, and currently supports more than 500 3D games, a broad ecosystem of hardware and software partners, and 3DVisionLive.com, the first ever online 3D Vision community. Today, NVIDIA is pleased to announce a new version of the 3D Vision wireless glasses kit that costs $50 less than the original version, but also offers the same great 3D quality and features, and a rechargeable battery life of 60 hours, a 50 percent improvement over the original.
“The GTX 550 Ti paired with our 3D Vision technology provides gamers with an amazing low-cost platform that delivers an awesome immersive experience,” said Drew Henry, general manager of GeForce GPU business at NVIDIA. “As the leader in PC gaming hardware, we are excited about the future of PC gaming and how we can make those experiences as immersive as possible.”
With an estimated selling e-tail price starting at $149 USD, the GTX 550 Ti is available starting today from the world’s leading add-in card partners, including ASL, ASUS, Colorful, ECS, EVGA, Gainward, Galaxy, Gigabyte, Innovision 3D, Jetway, Leadtek, MSI, Palit, Point of View, PNY, Sparkle, Zotac and others.
AMD Athlon II X4 640 3.0GHz CPU — 4GB DDR3 1333MHz RAM — ASUS Motherboard Bundle
Apr 15th
Our range of Motherboard Bundles are ideal for users looking for a simple solution to building a new PC or upgrading there existing setup. Each component is selected from our range to offer a balance of value and performance and then tested and are assembled and tested by our technical team.
Pricing
- £181.99 inc VAT
This bundle is based upon the AMD Athlon II X4 QUAD Core processor running with at a speed of 3.0GHz and 2GB of 1333MHz DDR3 Memory. These are installed and tested in the AMD chipset AM3 motherboard, utilizing AMD onboard graphics, ideal for any starter home/office system.

Main Features
– AMD Athlon II X4 640 QUAD Core Processor running at 3.0GHz
– Kingston 4GB (2X 2GB) DDR3 1333MHz Memory
– ASUS 760G Chipset Micro ATX Motherboard
Every bundle comes with a processor, heatsink/fan and memory pre-installed and is tested & setup by our technical team before being despatched from our warehouse.
Motherboard Specifications
Specifications
| CPU | AMD Socket AM3 ;Phenom™II /Athlon™II /Sempron™ 100 Series Processors Support 45nm CPU AMD Cool ‘n’ Quiet™ 2.0 Technology (by CPU type) Support CPU up to 95W *Refer to www.asus.com for the AMD CPU support list |
| Chipset | AMD 760G/SB710 (AMD 780L/SB710) |
| System Bus | Up to 5200 MT/s ; HyperTransport™ 3.0 |
| Memory | 2 x DIMM, Max. 8 GB, DDR3 1800(O.C.)/1600(O.C.)/1333/1066 ECC,Non-ECC,Un-buffered Memory Dual Channel memory architecture *AMD AM3 100 and 200 series CPU support up to DDR3 1066MHz **Due to OS limitation, when installing total memory of 4GB capacity or more, Windows® 32-bit operation system may only recognize less than 3GB. Install a 64-bit WindowsWindows® OS when you want to install 4GB or more memory on the motherboard. ***Refer to www.asus.com for the memory QVL (Qualified Vendors List) |
| Expansion Slots | 1 x PCIe 2.0 x16 1 x PCIe x1 2 x PCI |
| VGA | Integrated ATI Radeon 3000 Maximum shared memory of 1 G Supports DVI-D with HDCP compliant with max. resolution 2560x1600(@ 60Hz ) Supports RGB with max. resolution 2048 x 1536(@75Hz) Hybrid CrossFireX™ Support (For Windows Vista or later versions) *Refer to www.amd.com for the Hybrid CrossFireX selected GPUs. |
| Storage | Chipset 1 xUltraDMA 133/100/66 6 xSATA 3 Gb/s ports Support RAID 0,1,10,JBOD |
| LAN | PCIe Gigabit LAN |
| Audio | VIA VT1708S Support 8-Channel High Definition Audio *Please update BIOS and audio driver to the latest version *Choose the chassis with HD audio module in front panel to support 8-Channel audio output - Support Multi-streaming,Single SPDIF Out,Anti-pop Function |
| USB | 10 USB 2.0/1.1 ports (6 ports at mid-board, 4 ports at back panel) |
| Back Panel I/O Ports | 1 x DVI 1 x D-Sub 1 x PS/2 Keyboard 1 x PS/2 Mouse 1 x LAN(RJ45) port 4 x USB 2.0/1.1 3 x Audio jacks |
| Internal I/O Connectors | 3 x USB connectors supports additional 6 USB 2.0 ports 1 x IDE connector 6 x SATA connectors 1 x CPU /Chassis Fan connector 1 x S/PDIF Out connector 1 x High Definition Front panel audio connector 1 x COM connector 1 x Printer port 1 x System Panel connector 1 x Internal speaker connector 1 x 24-pin ATX Power connector 1 x 4-pin ATX 12V Power connector |
| Form Factor | uATX Form Factor 9.6 inch x 8.2 inch ( 24.4 cm x 20.8 cm ) |
Sony’s Playstation Network Data Compromised
Apr 27th
As you all may know, Sony’s Playstation Network has been down over the last 6 days, due to an “External Intrusion” (in other words, it’s been hacked)
Sony have confirmed this morning that “Personal Information”, for example: Names, Addresses, PSN Usernames & Passwords have been stolen from their systems.
They have yet to confirm if Credit/Debit Card details have been compromised.
We advise EVERYONE that is signed up to Playstation Network to change ALL passwords, if you use the same one for Playstation Network.
Also, Sony have stated that anyone subscribed to PSN+ will NOT get compensation for the downtime.










