Lap­top Graph­ics Repair

If you’re read­ing this then the chances are you’ve wit­nessed or experi­enced one of the infa­mous graph­ics card/motherboard prob­lems with a lap­top — nor­mally with nVidia Graph­ics Chips and most com­monly HP DV Series laptops.

What are the symptoms?

Lap­top pow­er­ing on but not boot­ing? Stuck on a black screen? Faulty nVidia chip? HP DV blue lights flash­ing?
If so, you’ve prob­a­bly had this problem.

What causes the problem?

The prob­lem is caused by a defective/inadequate design of the lap­top moth­er­board & graph­ics chip — most of the time being nVidia graph­ics chips (but not exclu­sively). The prob­lem with the design is that the lap­top, and thus the graph­ics chip, gets far too hot. This heat then actu­ally melts some of the sol­der of the graph­ics chip (tech­ni­cial: dam­ages the ball grid array of the graph­ics chip from heat). Once the dam­aged sol­der sets again, it sets wrong.

Which lap­tops are affected?

The most com­monly affected lap­tops are the HP DV Series lap­tops — and the Com­paq equiv­a­lents (HP bought Com­paq). Affected lap­tops include:

  • HP DV2000 Series
  • HP DV6000 Series (VERY common)
  • HP DV9000 Series (VERY common)
  • HP DV5 Series
  • HP G6000 Series
  • HP G70 Series
  • HP TX1000 Series
  • HP TX2000 Series
  • Com­paq C700 Series
  • Toshiba Qos­mio
  • Gate­way W340UA
  • Sony Vaio
  • Dell XPS
  • Acer Gem­stones
  • Acer Aspire 5920G
  • - a lot of Acer laptops
  • nVidia GeForce 8600M GS

I have the prob­lem, what do I do now?

Nor­mally you would have to get your moth­er­board or graph­ics card replaced at costs of around £200, or more for some brands.
Some lap­tops have inde­pen­dant graph­ics cards whereas some have an on-board graph­ics chip.

Not any­more. Due to our advanced repair pro­ce­dures, we can cor­rect the prob­lem with­out chang­ing your moth­er­board or graph­ics card. The best part? It’s MUCH cheaper.

To get started, get in con­tact with us. Feel free to use the con­tact form, ring us or pop into our shop. We’ll give you a quote, a time frame and the per­cent­age of chances that we can fix it.
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How much does it cost?

The big ques­tion. Well, unfor­tu­nately it’s not like pop­ping some extra RAM in. It’s an advanced repair that dif­fers per brand, per lap­top and per spe­cific problem.

This means that we can’t give an exact price here and that you will have to get in touch for a quote.
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We will say, how­ever, that the aver­age price of DV9000 motherboard/graphics card repairs (as described above) come in at around £60 + VAT.

What if it doesn’t work? Do I still pay?

If it doesn’t work, the only charges occurred are our min­i­mum labour fee of £15 and Postage Costs.

What do you need?

We would nor­mally ask for the com­plete lap­top so we can ver­ify & test the repair to make sure it’s work­ing OK. Stock­ing every sin­gle type of screen, key­board etc is not really feasible.

This doesn’t mean we NEED the lap­top, it’s just pre­ferred. If you’re a tech­ni­cian your­self then we’re also happy to receive & repair just the motherboard/graphics card.

Got Ques­tions? Need a Quote?

See our Con­tact Page or call us:

Phone: 01902 713137

We’re open Mon-Sat, 10AM — 5PM