Closed on Easter Bank Holidays [03/04/15]

This is just an update let­ting every­one know that we will be closed on Fri­day 3rd April 2015 and Mon­day 6th April 2015 as they are the Easter Bank Holidays.

Failed to load hamachi configuration. The application will now exit.

For Hamachi users get­ting the fol­low­ing error:

Failed to load Hamachi con­fig­u­ra­tion. The appli­ca­tion will now exit.

When you try and load it, it’s quite frus­trat­ing as there’s no hint on where the fault it.

To fix it

  • Open the Win­dows Run dia­logue, by press­ing the Win­dows Key (in between Ctrl and Alt) together with R. Or click start then Run, if it’s there.
  • Once you have the Run dia­logue open, type %LOCALAPPDATA%.
  • This will open a folder win­dow  for which the path should be some­thing like C:\Users\*your-username*\AppData\Local.
  • Look for Log­MeIn Hamachi.
  • Rename Log­MeIn Hamachi to some­thing else, i.e. Log­MeIn Hamachi Old. (Right click on the folder and click rename, or press F2 whilst the folder is selected/highlighted).
  • Then lets dou­ble check in another place.
  • Open the Win­dows Run dia­logue again.
  • This time type %APPDATA%.
  • If there’s a Hamachi folder or Log­MeIn Hamachi folder there, rename it as you did the other one.
  • All done. Start Hamachi, it should work. (I per­son­ally ver­i­fied this fix!)

Hope that helps a few of you out there!

Sage Instant Accounts Crashing on Year End

I recently encoun­tered a prob­lem whereby every time the user tried to run a “Year End” on Sage Instant Accounts 2013, with all updates installed, it would crash. The year end wouldn’t run and they would have to try again, caus­ing it to crash again.

Turns out the prob­lem is caused by “Lock­ing the date”.

Dur­ing the year end pro­ce­dure, ensure that you DO NOT tick “Lock Date” and DO NOT enter a date. As shown below:

Sage Instant Accounts - Don't tick Lock Date

That should be all folks!

That enabled my user to run the year end, suc­cess­fully, first time afterwards.

Windows XP Support Ending

  • Why XP sup­port is ending

    Microsoft has pro­vided sup­port for Win­dows XP for 12 years—longer than any pre­vi­ous Win­dows oper­at­ing sys­tem. The time has come for us, along with our hard­ware and soft­ware part­ners, to invest our resources toward sup­port­ing more recent tech­nolo­gies so that we can con­tinue to deliver great, new experiences.

  • What do you need to do?

    Don’t panic. Just come and see us. We’ll give you hon­est advice and infor­ma­tion — and check your com­puter if needed.

Conceptex Limited — Official Discount Voucher

THIS VOUCHER ENTITLES YOU TO 30% OFF THE FOLLOWING SERVICES:-
Win­dows re-installation, full fan & case clean, hard­ware health check

Offer Valid Until 14/02/2014

Con­cep­tex Lim­ited — Offi­cial Dis­count Voucher

Fake Amazon.com and Companies House Virus/Phishing Emails

We have had sev­eral reports from cus­tomers that they have received an email from Ama­zon which turned out to be a fake email. Not all Anti-Virus pro­tec­tion soft­ware is detect­ing it.

If you receive an email from Ama­zon and it has an attach­ment, delete the email.

There is a sim­i­lar email from Com­pa­nies House also going around. The email talks about com­pany com­plaints, to try and get unsus­pect­ing peo­ple to open the attachment.

Same again, delete it!

Also update your Secu­rity software!

DO NOT UPDATE YOUR PLAYSTATION 3 TO 4.45

Dur­ing our tech read up this morn­ing, we’ve dis­cov­ered that a lot of user’s Playsta­tion 3’s are becom­ing bricked / unus­able due to the mandatoryPS3 Bricked

4.45 update

IF YOURE ASKED TO UPDATE, AVOID IT AT ALL COSTS AS IT WILL BRICK YOUR UNIT!

Users of the Playsta­tion 3 Forums are stat­ing that their con­soles are get­ting stuck on the screen with “Wavy lines and stars”

If you expe­ri­ence this prob­lem con­tact us on 01902 713 137 or bring your PS3 into our shop


Used Apple iPad 2 32GB Black WiFi for sale @ £295

Apple iPad 2 WiFi 32GB Black

Used iPad for sale

Apple iPad 2

Black

WiFi

32GB

9.7” Screen

Box & Cable

£295

PceU (Fake Police Virus) still infecting thousands with new version of the virus/scam

The noto­ri­ous PCeU virus/scam/scareware is back with a new ver­sion and has infected thou­sands of PCs and Laptops.

Police are warn­ing inter­net users to beware of a scam in which a fake mes­sage fea­tur­ing the Police logo appears on their com­puter screen say­ing they have been fined and to enter bank­ing details.

Police has received a lots of calls about the scam, in which peo­ple access­ing adult web­sites receive a mes­sage pur­port­edly from UK Police advis­ing them they have been fined for access­ing the site and to pay a fee.

Police have no asso­ci­a­tion with any of the web­sites and sug­gest users avoid access­ing such sites. Police also encour­age web users to pro­tect their com­put­ers with appro­pri­ate anti-virus software.

We can remove the virus and also pro­vide anti-virus soft­ware to pro­tect you in the future.

Dell 17-inch LCD Monitor (Refurbished) — Only £21

Dell 17-inch LCD Mon­i­tor (Refur­bished) — £21

  • Save space and money with this reli­able Dell 17-inch black LCD flat panel com­puter monitor
  • Refur­bished cor­po­rate grade LCD
  • 16 ms response time
  • 450:1 con­trast ratio
  • 300 cd/m2 brightness
  • 1280 x 1024 max­i­mum resolution
  • .264mm pixel pitch
  • Over 16 mil­lion colors
  • Only £21

Call today on 01902 713137

PCEU Virus Creators Arrested in Staffordshire

Three Britons have been arrested on sus­pi­cion of dis­trib­ut­ing mali­cious soft­ware known as “ransomware”.

The pro­gram they are alleged to have used made vic­tims believe their web brows­ing habits were being inves­ti­gated by police.

The pro­gram stopped a PC work­ing and dis­played a warn­ing mes­sage pur­port­edly from the Met­ro­pol­i­tan Police.

The mes­sage claimed ille­gal web use had been detected and demanded pay­ment of a £100 fine.

The warn­ing page used logos from both the Met­ro­pol­i­tan Police and the Police Cen­tral Crime e-Crime Unit (PCEU) to make it look more like an offi­cial warn­ing notice.

I remind all com­puter users that police do not use such a method to impose or enforce fines, so if you are con­fronted by such a page do not enter any of your details,” said Det Insp Jason Tunn from the PCEU in a statement.

Instead of respond­ing, said Det Insp Tunn, peo­ple should con­tact the police.

All three sus­pects, two men and a woman, are from Stoke-on-Trent and are accused of using the mali­cious code to defraud vic­tims. All three are being held in cus­tody at a Stafford­shire police station.

So-called ran­somware is becom­ing increas­ingly pop­u­lar with cyber­crim­i­nals and more usu­ally works by pre­vent­ing a com­puter start­ing up or encrypt­ing impor­tant doc­u­ments. Peo­ple often fall vic­tim by fol­low­ing a link to a booby-trapped web­site that installs the mali­cious pro­gram when they visit.

Ear­lier this month an Aus­tralian med­ical cen­tre was hit by ran­somware which encrypted patient records. The mali­cious hack­ers behind the pro­gram demanded 4,000 Aus­tralian dol­lars (£2,610) to release the records.

SOURCE:BBC NEWS UK

MacBook Pro Seriously Injured in Car Accident

Item: Apple Mac­book Pro
Prob­lem: Mac­book was in a bag in the boot of a car. Car was hit from the rear. Mac­book did not boot up at all, cus­tomer had vital data on the Mac­book and did not have it backed up else­where.
Solu­tion: Sup­plied and fit­ted a new hard drive as the impact dam­aged the old hard drive, ran data recov­ery on cus­tomers old hard drive, recov­er­ing all of the cus­tomers data, installed OS onto new hard drive and copied data on to the new hard drive, Mac­book fully work­ing after­wards.
Time Scale: 7 Hours

Item: Sony Vaio VGN-FW21E
Prob­lem: Lap­top was ran over by a Mas­tiff 3 armoured vehi­cle. Lap­top was beyond repair, but cus­tomer had a hard drive full of data, which was not backed up elsewhere
Solu­tion: We removed the hard drive, con­nected to our backup recov­ery machine, ran data recov­ery on the hard drive, we were able to recover 90% of the cus­tomers data on his exter­nal hard drive.
Time scale: 8 Hours

Item: Apple iPhone 4
Prob­lem: Ran over by his son, a lorry dri­ver, who ran over the iPhone in his 28 tonne truck.
Solu­tion: We fit­ted a new front and back to the phone, work­ing per­fectly after­wards.
Time scale: 6 Hours

iPad hand luggage error

Item: Apple iPad 3rd Gen­er­a­tion
Prob­lem: Screen cracked while in hand lug­gage on a flight. Cus­tomer was fly­ing out to Ger­many for 4 weeks the next day.
Solu­tion: Sup­plied and fit­ted a new screen, iPad fully work­ing after­wards.
Time Scale: 3 Hours

iPhone down the toilet

Item: Apple iPhone 3GS
Prob­lem: Cus­tomer dropped in the toi­let, phone was com­pletely sub­merged in liq­uid. iPhone did not turn on after­wards.
Solu­tion: We did a full strip down on the item and a full liq­uid clean, reassem­bled the phone, bat­tery did not hold any charge, we replaced the bat­tery and the phone was fully work­ing.
Time scale: 48 Hours

Bin it? Or bring it to us?

Item: Advent All in one Desk­top
Prob­lem: No dis­play, unit turned on but noth­ing on the screen. Cus­tomer returned to place of pur­chase (one of the largest PC retail stores in the World), they told him not eco­nom­i­cally viable to repair and his best option would be to throw it into a skip and buy a new one.
The cus­tomer told us that the retail store’s actual words were “Bin it”.
Solu­tion: We stripped the item and found a dry sol­der joint on the LCD inverter, we repaired the dry sol­der joint and the inveter was work­ing afterwards, reassembled the unit and screen dis­play was per­fect after­wards.
Time Scale: 3 Hours

We’re better than the manufacturer?

Item: Acer Aspire 5733
Prob­lem: USB Ports not work­ing at all. Cus­tomer returned item to man­u­fac­turer for repair, they returned it to him, unable to repair the prob­lem. We later found out from the cus­tomer that the man­u­fac­turer also broke his micro­phone which was work­ing pre­vi­ously.
Solu­tion: We stripped the lap­top down and found that an IC for the USB con­troller cir­cuitry had blown. We sourced and ordered a new IC for the cus­tomer and when the new part arrived we replaced the IC and reassem­bled cus­tomers lap­top. USB ports were then fully work­ing. We also fixed the cus­tomers micro­phone cable which had been dam­aged by the pre­vi­ous repair attempt.
Time scale: 14 Days (Part had to be ordered from Hong Kong)

iPhone 4S + Orange Juice = Bad

Item: Apple iPhone 4S
Prob­lem: Cus­tomer dropped in Orange Juice, phone was com­pletely sub­merged in liq­uid. iPhone did not turn on after­wards.
Solu­tion: We did a full strip down on the item and a full liq­uid clean, reassem­bled the phone, rear cam­era was not work­ing, we replaced the cam­era and the phone was fully work­ing.
Time scale: 24 Hours

Repair Success Stories

This is a page ded­i­cated to repair suc­cess sto­ries we have had in our shop. These are cus­tomers that brought items into our shop to repair their dam­aged items. These are just a few, to give you an idea of the kind of repairs we under­take on a daily basis.

Item: Apple iPhone 4S
Prob­lem: Cus­tomer dropped in Orange Juice, phone was com­pletely sub­merged in liq­uid. iPhone did not turn on after­wards.
Solu­tion: We did a full strip down on the item and a full liq­uid clean, reassem­bled the phone, rear cam­era was not work­ing, we replaced the cam­era and the phone was fully work­ing.
Time scale: 24 Hours

Item: Acer Aspire 5733
Prob­lem: USB Ports not work­ing, cus­tomer returned item to man­u­fac­turer for repair, they returned it to him, unable to repair the prob­lem.
Solu­tion: We stripped the lap­top down and found that the USB IC had blown, we sourced and ordered a new IC for the cus­tomer, when the new part arrived, we replaced the IC and reassem­bled cus­tomers lap­top. USB ports were then fully work­ing. We also fixed the cus­tomers micro­phone cable which had been dam­aged by the pre­vi­ous repair attempt.
Time scale: 14 Days

Item: Advent All in one Desk­top
Prob­lem: No dis­play, unit turned on but noth­ing on the screen. Cus­tomer returned to place of pur­chase (large PC retail shop), they told him not eco­nom­i­cally viable to repair and his best option would be to throw it into a skip and buy a new one.
Solu­tion: We stripped the item and found a dry sol­der joint on the screen inverter, we repaired the dry sol­der joint and the inveter was work­ing afterwards, reassembled the unit and screen dis­play was per­fect after­wards.
Time Scale: 5 Hours

Item: Apple iPhone 3GS
Prob­lem: Cus­tomer dropped in the toi­let, phone was com­pletely sub­merged in liq­uid. iPhone did not turn on after­wards.
Solu­tion: We did a full strip down on the item and a full liq­uid clean, reassem­bled the phone, bat­tery did not hold any charge, we replaced the bat­tery and the phone was fully work­ing.
Time scale: 48 Hours

Item: Apple iPad 3rd Gen­er­a­tion
Prob­lem: Screen cracked while in hand lug­gage on a flight. Cus­tomer was fly­ing out to Ger­many for 4 weeks the next day.
Solu­tion: Sup­plied and fit­ted a new screen, iPad fully work­ing after­wards.
Time Scale: 3 Hours

Item: Apple Mac­book Pro
Prob­lem: Mac­book was in a bag in the boot of a car. Car was hit from the rear. Mac­book did not boot up at all, cus­tomer had vital data on the Mac­book and did not have it backed up else­where.
Solu­tion: Sup­plied and fit­ted a new hard drive as the impact dam­aged the old hard drive, ran data recov­ery on cus­tomers old hard drive, recov­er­ing all of the cus­tomers data, installed OS onto new hard drive and copied data on to the new hard drive, Mac­book fully work­ing after­wards.
Time Scale: 7 Hours

Item: Sony Vaio VGN-FW21E
Prob­lem: Lap­top was ran over by a Mas­tiff 3 armoured vehi­cle. Lap­top was beyond repair, but cus­tomer had a hard drive full of data, which was not backed up elsewhere
Solu­tion: We removed the hard drive, con­nected to our backup recov­ery machine, ran data recov­ery on the hard drive, we were able to recover 90% of the cus­tomers data on his exter­nal hard drive.
Time scale: 8 Hours

Item: Apple iPhone 4
Prob­lem: Ran over by his son, a lorry dri­ver, who ran over the iPhone in his 28 tonne truck.
Solu­tion: We fit­ted a new front and back to the phone, work­ing per­fectly after­wards.
Time scale: 6 Hours

Microsoft Excel 2013 & Word 2013 Stability Crashing

So we’ve noticed some prob­lems with Office 2013 recently — mainly Word 2013 and Excel 2013, run­ning on Win­dows 8.

Excel 2013 has the most issues, so we’ll talk about that:

The prob­lem is that if you try and apply any kind of text for­mat­ting — Bold, Italic, Font Colours etc Excel will crash.
Every. Sin­gle. Time.

On the Microsoft tech­ni­cal resource web­site peo­ple say try updat­ing Win­dows, Office, video dri­vers and other things like dis­abling hard­ware accel­er­a­tion and try­ing a clean boot. Noth­ing worked.

We then noticed that Excel (and Word) crashed when try­ing to print.

This made me thing about the print screen, which includes a print pre­view. The print pre­view com­mu­ni­cates with the print dri­ver — so I thought about that.

I tried set­ting a dif­fer­ent vir­tual printer (“Send to Onenote”) as the default printer.

I then went back into Excel (then Word) and tried to open the print screen. It worked.

Then I tried text for­mat­ting with a dif­fer­ent printer set as the default printer. It worked.

There you are, SOLVED.

To fix the Word 2013, Excel 2013 text for­mat­ting issue, it’s prob­a­bly your printer. Set a dif­fer­ent printer, prefer­ably vir­tual, some­thing like Onenote as the default printer and try again.

(To set a default printer open Devices and Print­ers from Set­tings or Con­trol Panel, right click a dif­fer­ent printer and click Set as Default).

28 Tonne truck runs over iPhone 4S

It was Mon­day 3rd Decem­ber 2012. A gen­tle­man brings his iPhone 4S to us.

It was totally smashed.

We asked what had hap­pened, he pro­ceeds to explain that his son, a lorry dri­ver, ran over the iPhone in his 28 tonne truck. Woops.

No wor­ries, though.

In less than 24 hours we had repaired the iPhone good as new — not a scratch left for £75 total.

Need­less to say, he was more than happy.

Disable “Featured Today” in EA Origin

[6th Feb 2013 — Con­firmed, still working]

So today, once again, I got annoyed with Ori­gin send­ing me advert spam about games I don’t want every time I boot my computer.

I did some research and came to con­clu­sion that:

EA don’t give a crap;
Nobody else seems to know how to fix this any­more;
There is no real option to dis­able it, only a work around.

To remove the damn adverts, see here:

Nav­i­gate to c:\users\<your username>\appdata\roaming\origin
(Hint: Start with “My Com­puter” or “Com­puter”)
Note: Some of the fold­ers, like app­data might be hid­den so you will either have to “show hid­den files” from tools->options, or, once in the folder for <your user­name>, type App­Data in the address bar and hit enter.

Addi­tion from an anony­mous user via a comment:

A quicker way of finding it:

On Win­dows 7 you can search for:
%appdata%/origin/local_
then rightclick > edit
On XP you can do start > run
%appdata%/origin/

You will see a cou­ple of fold­ers and a few files.

Look for the files start­ing local_
They will look some­thing like this:

local_ad7c98735376da64f91671209310fcb2.xml

We’re NOT inter­ested in local.xml
Open any of the files that look like:

local_ad7c98735376da64f91671209310fcb2.xml

in your favourite edi­tor (notepad, word­pad, notepad++, crim­son, etc)
Find the fol­low­ing in all of the files (if you have more than 1):

<Set­ting key=“PromoBrowserGameFinishedLastShown” type=“2” value=“2”/>

Change the value=“2” to value=“999999999”

So it goes FROM this:

<Set­ting key=“PromoBrowserGameFinishedLastShown” type=“2” value=“2”/>

TO this:

<Set­ting key=“PromoBrowserGameFinishedLastShown” type=“2” value=“999999999”/>

Remem­ber to do it in any files which start local_ and look like this:

local_ad7c98735376da64f91671209310fcb2.xml

Now, you won’t have popup spam fea­tured today adver­tis­ing every time you start Ori­gin. At least for a while, anyway.

Until the next update, where EA swear to have resolved it… we’ll see.

How to alphabetically order vTiger picklists

So, I was work­ing on a vTiger data­base for a client and I noticed that the pick­lists don’t order alpha­bet­i­cally which is a real pain — and that order­ing gets worse with dif­fer­ent users.

I found a rel­a­tively easy fix for this which I thought may help others.

We’ll have to change 2 files — Pick­Lis­tU­tils and Detail­ViewU­tils. If you’re won­der­ing about the Edit View (EditViewU­tils), we don’t need to change that because it pulls from Pick­Lis­tU­tils which we’re changing.

File 1 — PickListUtils

Head over to modules/picklist/PickListUtils.php.
Look around line 190, for this:

$sql = “SELECT dis­tinct “.$adb->sql_escape_string($tableName).” FROM “. $adb->sql_escape_string(“vtiger_$tableName”)
. ” inner join vtiger_role2picklist on “.$adb->sql_escape_string(“vtiger_$tableName”).”.picklist_valueid=vtiger_role2picklist.picklistvalueid“
. ” and roleid in (“.generateQuestionMarks($roleids).”) order by sortid”;

We need to get things changed up a bit, and get things ordered by the pick­list entry which depends on the field name, so here it’s called $table­Name.
Let’s tidy things up while we’re at it. Notice I’ll be adding 2 extra lines before the above query, along with edit­ing the query.

$table­Name = $adb->sql_escape_string($tableName);
$questionmark_roleids = generateQuestionMarks($roleids);

$sql = “SELECT dis­tinct $table­Name FROM vtiger_$tableName
inner join vtiger_role2picklist on vtiger_$tableName.picklist_valueid=vtiger_role2picklist.picklistvalueid
and roleid in ($questionmark_roleids) order by vtiger_$tableName.$tableName”;

So just to clear up, we replace the first block of code with the sec­ond block of code.

Those there who are more famil­iar with PHP / MySQL will notice what I’ve done to clean it up a bit.

The impor­tant bit for order­ing of the drop down boxes is there “… order by vtiger_$tableName.$tableName”.

File 2 — DetailViewUtils

Head over to include/utils/DetailViewUtils.php.

Around line 175, find the following:

$pick_query=“select $field­name from vtiger_$fieldname”;

Change it for this:

$pick_query=“select $field­name from vtiger_$fieldname order by $field­name asc”;

There’s also a secu­rity glitch on this file near here, so we’ll patch that too.
Around line 157–159 find the following:

}
elseif($uitype == 15)
{
$label_fld[] = getTranslatedString($fieldlabel, $module);

We’re going to add a line, so replace the above code for what’s below:

}
elseif($uitype == 15)
{
$field­name = $adb->sql_escape_string($fieldname);
$label_fld[] = getTranslatedString($fieldlabel, $module);

All done.

I hope I helped someone :-)

Security Warning: Java 1.7 Exploit

A new browser-based exploit for a Java vul­ner­a­bil­ity that allows attack­ers to exe­cute arbi­trary code on client sys­tems has been spot­ted in the wild & because of Oracle’s Java patch sched­ule, it may be some time before a fix becomes widely available.

The vul­ner­a­bil­ity is present in the Java Run­time Sur­round­ings (JRE) ver­sion one.7 or later, Atif Mush­taq of secu­rity firm Fire­Eye reported on Sun­day, while PCs with Java ver­sions one.6 or ear­lier installed are not in danger.

In the form in which it was dis­cov­ered, the exploit only works on Win­dows machines, because the pay­load that it down­loads is a Win­dows exe­cutable. But the hack­ers behind the Metas­ploit pen­e­tra­tion test­ing pro­gram say they have stud­ied the exploit & found that it could as basi­cally be used to assault machines jog­ging Linux or Mac OS X, given the appro­pri­ate payload.

The vul­ner­a­bil­ity allows attack­ers to make use of a cus­tom web page to force sys­tems to down­load & run an arbi­trary pay­load for exam­ple, a key­log­ger or some other type of mal­ware. The pay­load does not require to be a Java app itself.

Although the actual source of the exploit is not known, it was orig­i­nally dis­cov­ered on a server with a domain name that resolved to an IP address located in China. The mal­ware it installed on com­pro­mised sys­tems tried to con­nect to a command-and-control server believed to be located in Singapore.

All browsers jog­ging on these sys­tems were found to be vul­ner­a­ble in the event that they had the Java plu­gin installed, includ­ing Chrome, Fire­fox, Net Explorer, Opera, & Safari.

Down­grad­ing to an ear­lier ver­sion of Java is not advised, because although ear­lier ver­sions are not vul­ner­a­ble to this par­tic­u­lar exploit, they may con­tain other bugs that expose still other vulnerabilities.

Ora­cle has yet to com­ment on the vul­ner­a­bil­ity or when users ought to expect a fix, but it might be some time. The data­base giant ordi­nar­ily observes a strict thrice-annual patch sched­ule for Java, & the next batch of fixes is not due until Octo­ber 16.

In advance of any offi­cial patch, & because of the seri­ous­ness of the vul­ner­a­bil­ity, mal­ware researchers at Deep­End Research have devel­oped an interim fix that they say seems to pre­vent the rogue Java code from exe­cut­ing its pay­load, although it’s received tiny testing.

Because the patch could be used to cre­ate new exploits if it fell in to the wrong hands, how­ever, Deep­End Research is only mak­ing it avail­able by indi­vid­ual request to sys­tems admin­is­tra­tors who man­age giant num­bers of clients for com­pa­nies that depend on Java.

For indi­vid­ual users, the researchers say, the best solu­tion for now is to dis­able the Java browser plu­gin until Ora­cle issues an offi­cial patch.

Source: The Reg­is­ter

PC vs Xbox Call of Duty®: Modern Warfare® 3

Com­ing Soon

We are going to host a key­board and mouse vs Xbox con­troller com­pe­ti­tion soon. We are going to set­tle the long debate of PC vs Xbox. We think that using a key­board and mouse is far supe­rior to using a con­trol pad, Xbox play­ers think dif­fer­ent, so we are going to host a com­pe­ti­tion. We don’t have a date set yet but we will update and so as we have some­thing confirmed.

PC vs Xbox

Gaming PC’s for MW3, BF3 etc

We now have a range of pow­er­ful gam­ing PC’s cus­tom built to play games as such as Mod­ern War­fare 3 and Bat­tle­field 3.

Such PC’s start from around £500.

We only use top qual­ity parts which we have tested, researched and reviewed.

We also take advice from trust­wor­thy sources such as Over­clock 3D .net (nice to meet you at the Gad­get­Show Live Professional!)

Get in touch — call or pop in for more infor­ma­tion. We’re happy to help.

HARD DRIVE PRICES SKY ROCKET DUE TO THAILAND FLOODS

The hard drive mar­ket is react­ing to the heavy floods in Thailand.

Prices for hard dri­ves have jumped by as much as 50 per­cent within one week, mar­ket research firm IHS said. About a quar­ter of all hard dri­ves are man­u­fac­tured in Thai­land and it appears that all major ven­dors are affected in some way.

West­ern Dig­i­tal pre­vi­ously said that it may see a rev­enue decline of about 60 per­cent in the cur­rent quar­ter and told Ger­man pub­li­ca­tion Golem.de that it will be able to pro­duce only 22 to 26 mil­lion dri­ves this quar­ter, instead of the planned 58 mil­lion units. A spokesper­son said that WD “cur­rently waits for the fac­to­ries to dry” to be able to restart its man­u­fac­tur­ing tools. What makes mat­ters worse are the usu­ally thin profit mar­gins in the HDD indus­try, which means that man­u­fac­tur­ers typ­i­cally have only five to seven days of mate­r­ial supply.

A Sea­gate man­ager told CRN India that the com­pany expects and “acute” short­age of dri­ves and that the man­u­fac­turer expects prices to increase. How­ever, there was no infor­ma­tion how sharp this increase can be. Both WD and Sea­gate said that the floods in Thai­land have cre­ated a prob­lem for the indus­try that will take sev­eral quar­ters to resolve.

Thank you to TomsHard­ware & Golum.de for this information!

Samsung Galaxy Tab 10.1″ Oil Slick Problem On Display In PC World!

As we have posted before we have been test­ing the Sam­sung Galaxy Tab 10.1″ for busi­ness use.

Annoy­ingly we have fell vic­tim to the oil slick, new­ton rings problem.

We have been read­ing online that you may be able to fix the prob­lem by putting the tab in the fridge for an hour or so. We think this is totally unac­cept­able! We bought the 16gb WiFi ver­sion for £400.00 not some­thing that I fancy hav­ing to put in the fridge every now and again. We have also heard that putting a sucker on the screen and gen­tly pulling may also tem­porar­ily fix the problem.

We took our tab back to PC World (where we bought it from) on Mon­day 3rd Octo­ber. Annoy­ingly they wouldn’t swap it for a new one as we’ve had it for more than 21 days. So I was told they would get it sent back to Sam­sung urgently as they “under­stand my frus­tra­tions” and I need it back for work!

I have just been to PC World (Fri­day 07th Oct) (as they wouldn’t answer their phone) to see how they are get­ting on with my tab. I was so annoyed to find out that it still has not been sent off to Sam­sung. The cheeky guy behind the counter even said to me when I handed over my book­ing form “Oh yeah its the Sam­sung Galaxy Tab with the bro­ken screen isn’t it?” I said “NO! It’s the stu­pid man­u­fac­tur­ing defect!”

I then went to have a look at some of the other tabs as I want to get myself an Asus EEE Trans­former with the dock. I saw their Sam­sung Galaxy Tab on dis­play and was amazed to see that the one they had on dis­play actu­ally has the same oil slick problem!!!!

So we took a video of the prob­lem which can be viewed by click­ing the link below. Please like the video and / or leave a com­ment if you are also fac­ing the same problem!

- Taken from Sam­sung Galaxy Oil Slick Problem

Our Services

This is a short video show­ing the range of ser­vices that we offer.

**SPECIAL OFFERS** PC/Laptop Air Dusters / CD Wallets

We now stock PC/Laptop Air dusters.
Appar­ently, we are the only place in Wolver­hamp­ton that sell them too!

Air Dusters

£6 Each or 3 for £14!

————————————————————————————————————————————————

We cur­rently also have an offer on CD Wallets!

CD Wallets

£2 Each or 3 packs for £5!

WATCH THIS NEWS FEED FOR MORE SPECIAL OFFERS!

Ei System/ E System 3090 BIOS / CMOS Password Problem

Here is a 14-step guide writ­ten up by our head tech­ni­cian on how to remove the BIOS/CMOS/Power on Pass­word from an Ei System/ E Sys­tem 3090 laptop.

1: Earth Your­self
2: Dis­con­nect bat­tery & charger.
3: Expose moth­er­board, by remov­ing the back panel.
4: Remove RAM from the back of the moth­er­board.
5: Put the RAM you took from the back into the other slot on the front of the moth­er­board, under the key­board.
6: Look for the sol­dered points high­t­lighted on the photo below
Ei System/ E System 3090 Motherboard

7:  Turn the lap­top upside-down.
8: Open the lid (so you can access the power but­ton).
9: Plug the charger into the lap­top.
10: Take a length of wire and short out the two points high­lighted.  The two points are quite large blobs of sol­der.
11: They are labelled PJP6 & PJP8. Not too sure about the num­bers, but defi­nately sim­i­lar.
12: Turn the lap­top on — still hold­ing the wire in place.
13: Leave for 5 sec­onds or so.
14: Remove jump­ing wire.

Lap­top should boot when you remove the jump­ing wire.  No BIOS/CMOS/Power On passwords!

HP to discontinue PC Manufacturing

Hewlett-Packard has con­firmed that the com­pany will stop man­u­fac­tur­ing PC’s, Tablets and Mobile phones.
It has also agreed to buy UK soft­ware firm Auton­omy for £7.1bn ($11.7bn).
HP added that it was con­sid­er­ing sell­ing its per­sonal sys­tems group, which includes the world’s biggest PC-making busi­ness, and that it will dis­con­tinue its webOS devices.

HP is recog­nis­ing what the world has recog­nised, which is hard­ware in terms of con­sumers is not a huge growth busi­ness anymore.

UPDATE: Wolverhampton Riots

As many may know, Riots hit the town of Wolver­hamp­ton. Yobs gath­ered up around Queen Square in the City Cen­ter, and dam­age quite a bit of prop­erty.
Local shops were asked to close under police rec­om­men­da­tions, and many shops were boarded up.

We had a walk through the City Cen­ter and cap­tured West Mid­lands Police doing a bril­liant job — LINK: http://goo.gl/cBloY

We offer CCTV Instal­la­tions to help catch yobs in the act.
For more infor­ma­tion on our CCTV Ser­vices, please visit: http://www.cxitsupport.co.uk or call us on 01902 713137 for more information.

As we had to close early on Tues­day and Wednes­day, we apol­o­gize for any inconvenience caused.

Tiny bug in laptop/computer screen

If you have a bug or fly crawl­ing on the inside of your lap­top screen, i am afraid you have been hit by “Thun­der bugs (thirps)” they are noto­ri­ous for get­ting into places that you dont think should be pos­si­bly, screens, watches, calculators.

This usu­ally only hap­pens in sum­mer months of July and August, the best advise we can give is to ignore it, do not squash it. It will go in a few days time.  Tak­ing your lap­top apart will not help as the bug will actu­ally be inside the screen.

Some advice we have seen on other forums is to turn off the lap­top, put a bright desk lamp next to your screen, the the­ory is that the bug will be attracted to the light from the lamp. It seems to work.

Let us know how you get on.

Sony’s Playstation Network Data Compromised

As you all may know, Sony’s Playsta­tion Net­work has been down over the last 6 days, due to an “Exter­nal Intru­sion” (in other words, it’s been hacked)

Sony have con­firmed this morn­ing that “Per­sonal Infor­ma­tion”, for exam­ple: Names, Addresses, PSN User­names & Pass­words have been stolen from their systems.

They have yet to con­firm if Credit/Debit Card details have been compromised.

We advise EVERYONE that is signed up to Playsta­tion Net­work to change ALL pass­words, if you use the same one for Playsta­tion Network.

Also, Sony have stated that any­one sub­scribed to PSN+ will NOT get com­pen­sa­tion for the down­time.

AMD Athlon II X4 640 3.0GHz CPU4GB DDR3 1333MHz RAMASUS Motherboard Bundle

Our range of Moth­er­board Bun­dles are ideal for users look­ing for a sim­ple solu­tion to build­ing a new PC or upgrad­ing there exist­ing setup. Each com­po­nent is selected from our range to offer a bal­ance of value and per­for­mance and then tested and are assem­bled and tested by our tech­ni­cal team.

Pric­ing

  • £181.99 inc VAT

This bun­dle is based upon the AMD Athlon II X4 QUAD Core proces­sor run­ning with at a speed of 3.0GHz and 2GB of 1333MHz DDR3 Mem­ory. These are installed and tested in the AMD chipset AM3 moth­er­board, uti­liz­ing AMD onboard graph­ics, ideal for any starter home/office sys­tem.

Main Fea­tures
AMD Athlon II X4 640 QUAD Core Proces­sor run­ning at 3.0GHz
– Kingston 4GB (2X 2GB) DDR3 1333MHz Mem­ory
ASUS 760G Chipset Micro ATX Motherboard

Every bun­dle comes with a proces­sor, heatsink/fan and mem­ory pre-installed and is tested & setup by our tech­ni­cal team before being despatched from our warehouse.

Moth­er­board Specifications

Spec­i­fi­ca­tions

CPU AMD Socket AM3 ;Phenom™II /Athlon™II /Sempron™ 100 Series Proces­sors
Sup­port 45nm CPU
AMD Cool ‘n’ Quiet™ 2.0 Tech­nol­ogy (by CPU type)
Sup­port CPU up to 95W
*Refer to www.asus.com for the AMD CPU sup­port list
Chipset AMD 760G/SB710
(AMD 780L/SB710)
Sys­tem Bus Up to 5200 MT/s ; Hyper­Trans­port™ 3.0
Mem­ory 2 x DIMM, Max. 8 GB, DDR3 1800(O.C.)/1600(O.C.)/1333/1066 ECC,Non-ECC,Un-buffered Mem­ory
Dual Chan­nel mem­ory archi­tec­ture
*AMD AM3 100 and 200 series CPU sup­port up to DDR3 1066MHz
**Due to OS lim­i­ta­tion, when installing total mem­ory of 4GB capac­ity or more, Win­dows® 32-bit oper­a­tion sys­tem may only rec­og­nize less than 3GB. Install a 64-bit Win­dowsWin­dows® OS when you want to install 4GB or more mem­ory on the moth­er­board.
***Refer to www.asus.com for the mem­ory QVL (Qual­i­fied Ven­dors List)
Expan­sion Slots 1 x PCIe 2.0 x16
1 x PCIe x1
2 x PCI
VGA Inte­grated ATI Radeon 3000
Max­i­mum shared mem­ory of 1 G
Sup­ports DVI-D with HDCP com­pli­ant with max. res­o­lu­tion 2560x1600(@ 60Hz )
Sup­ports RGB with max. res­o­lu­tion 2048 x 1536(@75Hz)
Hybrid Cross­FireX™ Sup­port (For Win­dows Vista or later ver­sions)
*Refer to www.amd.com for the Hybrid Cross­FireX selected GPUs.
Stor­age Chipset
1 xUl­tra­DMA 133/100/66
6 xSATA 3 Gb/s ports Sup­port RAID 0,1,10,JBOD
LAN PCIe Giga­bit LAN
Audio VIA VT1708S Sup­port 8-Channel High Def­i­n­i­tion Audio
*Please update BIOS and audio dri­ver to the lat­est ver­sion
*Choose the chas­sis with HD audio mod­ule in front panel to sup­port 8-Channel audio output

- Sup­port Multi-streaming,Single SPDIF Out,Anti-pop Func­tion
– Sup­port S/PDIF out interface

USB 10 USB 2.0/1.1 ports (6 ports at mid-board, 4 ports at back panel)
Back Panel I/O Ports 1 x DVI
1 x D-Sub
1 x PS/2 Key­board
1 x PS/2 Mouse
1 x LAN(RJ45) port
4 x USB 2.0/1.1
3 x Audio jacks
Inter­nal I/O Connectors 3 x USB con­nec­tors sup­ports addi­tional 6 USB 2.0 ports
1 x IDE con­nec­tor
6 x SATA con­nec­tors
1 x CPU /Chassis Fan con­nec­tor
1 x S/PDIF Out con­nec­tor
1 x High Def­i­n­i­tion Front panel audio con­nec­tor
1 x COM con­nec­tor
1 x Printer port
1 x Sys­tem Panel con­nec­tor
1 x Inter­nal speaker con­nec­tor
1 x 24-pin ATX Power con­nec­tor
1 x 4-pin ATX 12V Power connector
Form Fac­tor uATX Form Fac­tor
9.6 inch x 8.2 inch ( 24.4 cm x 20.8 cm )

NVIDIA GeForce GTX 550 Ti and 3D Vision Redefine PC Gaming

The new GeForce GTX 550 Ti brings awe­some DX11 per­for­mance to the main­stream $149 PC gam­ing segment.

The new $149 3D Vision wire­less glasses kit trans­forms PC games, videos, pho­tographs, and Web brows­ing into an amaz­ing, immer­sive 3D experience.

PC gam­ing just got a lot more fun today with the intro­duc­tion of two new prod­ucts: the NVIDIA GeForce GTX 550 Ti graph­ics pro­cess­ing unit (GPU) and a new ver­sion of the NVIDIA 3D Vision wire­less glasses kit, both with an esti­mated e-tail price of $149 USD.

The GTX 550 Ti is the lat­est in NVIDIA Fermi line of con­sumer GPUs, designed to deliver stun­ning DirectX 11 (DX11) per­for­mance. It brings a new level of price/performance to main­stream PC gam­ing, while main­tain­ing excep­tion­ally quiet acoustics and requir­ing min­i­mal power.

Like all NVIDIADX11 Done Right” GPUs, the GTX 550 Ti deliv­ers the world’s fastest per­for­mance in its class for DX11 games. Compared with the clos­est com­pet­i­tive prod­uct, the GTX 550 Ti is up to 50 per­cent faster in today’s newest DX11 tes­sel­lated games, and 38 per­cent fasteri in previous-generation DX9 and DX10 games. And with NVIDIA SLI tech­nol­ogy, the industry’s most scal­able multi-GPU plat­form, gamers will be able to increase their PC’s gam­ing per­for­mance by adding a sec­ond GeForce GTX 550 Ti.

Intro­duced two years ago, NVIDIA 3D Vision has quickly trans­formed con­sumers’ gam­ing, pho­to­graphic, and video expe­ri­ences, and cur­rently sup­ports more than 500 3D games, a broad ecosys­tem of hard­ware and soft­ware part­ners, and 3DVisionLive.com, the first ever online 3D Vision com­mu­nity. Today, NVIDIA is pleased to announce a new ver­sion of the 3D Vision wire­less glasses kit that costs $50 less than the orig­i­nal ver­sion, but also offers the same great 3D qual­ity and fea­tures, and a recharge­able bat­tery life of 60 hours, a 50 per­cent improve­ment over the original.

The GTX 550 Ti paired with our 3D Vision tech­nol­ogy pro­vides gamers with an amaz­ing low-cost plat­form that deliv­ers an awe­some immer­sive expe­ri­ence,” said Drew Henry, gen­eral man­ager of GeForce GPU busi­ness at NVIDIA. “As the leader in PC gam­ing hard­ware, we are excited about the future of PC gam­ing and how we can make those expe­ri­ences as immer­sive as possible.”

With an esti­mated sell­ing e-tail price start­ing at $149 USD, the GTX 550 Ti is avail­able start­ing today from the world’s lead­ing add-in card part­ners, includ­ing ASL, ASUS, Col­or­ful, ECS, EVGA, Gain­ward, Galaxy, Giga­byte, Inno­vi­sion 3D, Jet­way, Lead­tek, MSI, Palit, Point of View, PNY, Sparkle, Zotac and others.

HOT NEWS — Sony fix nVidia defect for free!

Sony Vaio will cover the costs to repair your nVidia chip if the machines is four years old or less!

Dis­torted video, ran­dom char­ac­ters or blank screen issues due to fail­ure of the NVIDIA graph­ics chip.

In July 2008, NVIDIA pub­licly acknowl­edged a fail­ure asso­ci­ated with some of their graph­ics proces­sors (GPU) due to a man­u­fac­tur­ing defect in the graph­ics chip pack­ag­ing. At that time Sony and NVIDIA jointly inves­ti­gated whether VAIO mod­els equipped with this GPU were impacted by this issue. This inves­ti­ga­tion revealed that the issue had not occurred in such VAIO models.

How­ever, after closely mon­i­tor­ing the sit­u­a­tion, Sony has now deter­mined that a very small per­cent­age of VAIO com­put­ers with the NVIDIA graph­ics chips may be affected.
These PCs may exhibit dis­torted video, ran­dom char­ac­ters or a blank screen due to a fail­ure of the NVIDIA graph­ics chip.

Res­o­lu­tion
As a part of our com­mit­ment to qual­ity, for any cus­tomer who requires repair of their VAIO com­puter due to the NVIDIA graph­ics proces­sor issue, Sony will cover the cost of repair (parts and labor) at no charge dur­ing the first four years fol­low­ing the date of pur­chase of the mod­els in ques­tion (see list below).
In case your model is shown in the list below, we invite you to con­tact SONY VAIO directly to arrange ser­vice for your VAIO.

Applic­a­ble Mod­els
• VGN-FZ11x, VGN-FZ18x, VGN-FZ21x, VGN-FZ31x, VGN-FZ38x
• VGN-AR11x, VGN-AR21x, VGN-AR31x
• VGN-C1Zx, VGN-C1Zx
• VGC-LM1xx, VGC-LM2xx
• VGC-LT1xx, VGC-LT2xx

Adblock Plus — Block all adverts from your web browser

Annoyed by adverts? Trou­bled by track­ing? Both­ered by ban­ners? Install Adblock Plus now to regain con­trol of the inter­net and change the way that you view the web.

* Block all ads auto­mat­i­cally, no dis­trac­tions
* Browse faster and safer
* Fully cus­tomiz­able — you are in con­trol
* Easy to con­tribute, report issues when you see them

Down­load for Fire­fox here: Click here
Down­load for Chrome here: Click here

Adblock Plus allows you to regain con­trol of the inter­net and view the web the way you want to. The add-on is sup­ported by over forty fil­ter sub­scrip­tions in dozens of lan­guages which auto­mat­i­cally con­fig­ure it for pur­poses rang­ing from remov­ing online adver­tis­ing to block­ing all known mal­ware domains. Adblock Plus also allows you to cus­tomize your fil­ters with the assis­tance of a vari­ety of use­ful fea­tures, includ­ing a con­text option for images, a block tab for Flash and Java objects, and a list of block­able items to remove scripts and stylesheets.

Advent Roma Windows Vista Drivers

If you have recently re-installed win­dows on your Advent Roma Lap­top, you may strug­gle to find the dri­vers for it.

Click here to down­load the dri­vers from MediaFire

Part One: Click here
Part Two: Click here

Advent Roma Audio Dri­vers
Advent Roma Chipset Dri­vers
Advent Roma Intel Matrix Stor­age Dri­vers
Advent Roma LAN Dri­vers
Advent Roma OSD Dri­vers
Advent Roma Touch­pad Dri­vers
Advent Roma VGA Dri­vers
Advent Roma WLAN Drivers

The files are 127MB in size in total, so it may take a while to download.

System Tool Infecting Thousands of Computers Worldwide

A mali­cious peice of soft­ware called “Sys­tem Tool 2011″ has swept the Inter­net over the last few days in a mas­sive attack.

The cre­ators of this mali­cious soft­ware have attacked a num­ber of third-party adver­tis­ing web­sites which dis­play ad’s on thou­sands of web­sites, such as the Lon­don Stock Exchange, eBay, Auto­trader, Megau­pload, Medi­afire and MyVue.
This soft­ware installs itself onto a machine by using a popup claim­ing your pc is infected, the user clicks this, often through an equally fake red ‘X’ in the top right cor­ner which in turn gives the popup per­mis­sion to install the ‘Sys­tem tool’ pro­gram on your PC.

We can how­ever remove this mali­cious soft­ware from any com­puter for £49.99 includ­ing a 1 year licence of Bull­guard Inter­net Secu­rity Ver­sion 10.

Call us on 01902 713 137 or con­tact us using the con­tact form.

Here are a cou­ple of exam­ples of what you may see if you are infected with Sys­tem Tool 2011:System Tool 2011System Tool 2011

Packard Bell Easynote SJ51 Windows XP Audio Drivers

Packard Bell Easyn­ote SJ51 XP Audio Drivers

If you have rein­stalled your Packard Bell Easyn­ote SJ51 with Win­dows XP, you may stug­gle to find the dri­vers for it.

Fol­low these steps:

Try…  Click here for Dri­ver Download

If Conex­ant installer gives the com­mon error.….force install the conex­ant sound drivers.

Device Manager>Audio device on High Def Bus

Right click, Update Driver

Say “no, not at this time” for con­nect­ing to Win­dows Update

Select> Install from a list or spe­cific location

Select> Don’t search I will choose the dri­ver to install

In the list of com­mon hard­ware types,choose “show all”

Remove the check from “Show Com­pat­i­ble Hard­ware” and click on “Have Disk”

Next…browse to C:\Swsetup\sp34386

Choose the “inf” and ignore any protest from XP

Reboot.

Your audio will be working.

Advent Fan Control

As a lot of Advent lap­top own­ers may know, there is a lit­tle fan but­ton on most Advent lap­tops which turns “Silent Mode” on and off.
After re-installing win­dows, you will need to install the fol­low­ing soft­ware called “Advent OSD”. This will enable you to use Silent Mode.

Silent mode slows down the Cen­tral Pro­cess­ing Unit and qui­etens down the fan(s)

Link: Click here for OSD Software

Review Us!

For all our customers:

Had a good ser­vice with us?
Like our staff?
Did you grab a bar­gain?
Ready quicker than you were expect­ing?
Were we helpful?

If so then please visit our Google Reviews page and write us a tes­ti­mo­nial.…
Click Here

BULLGUARD: False positives

Every­one using Bull­guard Inter­net Secu­rity or Bull­guard Antivirus may be get­ting a mes­sage from Bull­guard saying:

Bull­guard has blocked an infected file”

xxxxxxx.trojan.heur.xxxxxxx

This hap­pens after the lat­est Win­dows 7 update. Bull­guard is ana­lyz­ing new Win­dows files, and one of them has sim­i­lar char­ac­ter­is­tics to a trojan/virus — so it blocks it.

Noth­ing to worry about!

QUALITY Used Laptops!

[ Click HERE to visit our Lap­tops Page to see what we cur­rently have in stock ]

Samsung R530 Laptop

Sam­sung R530 Laptop

We now stock high qual­ity, high spec, mod­ern, styl­ish refurbished/used lap­tops from just £199.

Stock­ing makes such as:

Asus
Toshiba
Dell
Sony Vaio
Com­paq
Acer

Very lim­ited stock per lap­top — stock always changing.

Visit our Lap­tops Page for infor­ma­tion on what we cur­rently have in stock, or give us a call!

Impor­tant Info:
Accord­ing to our research and test­ing, the most reli­able makes of lap­top are Asus, Toshiba, Dell, Sony Vaio.
War­ranties are applic­a­ble where explic­itly stated and vary per lap­top.
On some lap­tops, man­u­fac­turer war­ranties are still valid — where stated.
Refur­bished & used is defined as a sec­ond hand lap­top which has been any or all of the fol­low­ing: checked over, fixed/repaired, upgraded (soft­ware and/or hard­ware) or oth­er­wise improved.

Call to see what we have in stock — 01902 713 137

Or pop into our shop:

Con­cep­tex Com­put­ers & Lap­tops
34 Snow Hill
City Cen­tre
Wolver­hamp­ton
WV2 4AG

NEW! iPhone & iPod Repair

We’ve expanded our Apple services!

We have another new line of repair! We now repair iPods and iPhones.
That means we repair basi­cally all the “i” series of Apple Devices.

For more infor­ma­tion click here

Forget your “expert” friend, come to a proper shop.

With tech­nol­ogy becom­ing more and more pop­u­lar and com­put­ers being increas­ingly inte­gral to mod­ern day life, every­one has a so-called “expert” friend.

Recently we’re find­ing that a grow­ing num­ber of peo­ple are con­sult­ing their “expert” friend, who’s “in the busi­ness” and an “IT pro­fes­sional”. Iron­i­cally, they still have to come to a proper shop (that’s where we come in) to get the prob­lem sorted. 95% of the time, things are made far worse by the so-called pro­fes­sion­als hav­ing a go them­selves. [Eg: some­one takes a lap­top apart them­selves and ends up round­ing screws, break­ing eye­lets, crack­ing plas­tics, snap­ping cables and loos­ing parts.]

So — for­get your “expert” friend and come and con­sult the real pro­fes­sional engineers.

Remem­ber — being a pro­fes­sional in the IT indus­try is NOT the same as being a pro­fes­sional, expe­ri­enced IT tech­ni­cian, engi­neer and lap­top spe­cial­ist.
Being in the “IT indus­try” can count as just about any­thing, and doesn’t mean that they know how to prop­erly repair com­put­ers and lap­tops — espe­cially virus prob­lems and hard­ware problems.

Just need advice?

Just ask us! Get proper, pro­fes­sional advice from our tech­ni­cans who work 6 days a week doing hands-on repairs with more than 30 years com­bined experience.

We don’t charge for advice! Pop into our shop, give us a call or send an email via our con­tact form.

We don’t mind giv­ing out free advice. We aspire to be as help­ful and friendly as possible.

Remem­ber:
We’re here to help, and we’re the REAL experts.

Windows 7 OFFER

Win­dows 7 Spe­cial Offer:

Win­dows 7 Home Pre­mium, installed for just £121!

That’s just £121 all in! That’s £39 lower than our cheap­est known com­peti­tor!
Need we say, of course it’s gen­uine.
Oh, and it’s LIMITED TIME ONLY! Get in touch ASAP!

Why should I upgrade to Win­dows 7?

  • Improved PERFORMANCE — runs faster than XP in tests
  • Improved SECURITY — bet­ter fire­wall, access con­trol, parental control
  • Improved BACKUPS — built in backup sched­uler and hdd imager
  • Improved LOOKS — much nicer gen­eral appear­ance, back­grounds & more
  • Improved USEABILITY — much eas­ier for gen­eral users, the inter­face makes more sense
  • Improved SEARCH — find things faster!

Find out if your PC can run Win­dows 7

To see if your PC is ready for Win­dows 7, down­load the free Win­dows 7 Upgrade Advi­sor. It scans your PC for poten­tial issues with your hard­ware, devices, and installed pro­grams, and rec­om­mends what to do before you upgrade. See the Microsoft Win­dows 7 Upgrade Adviser Page here.

Inter­ested?

Get in touch ASAP to take advan­tage of this offer! See our con­tact page, call 01902 713137 or just pop in!

Express Repair Service

We under­stand that some peo­ple have high pri­or­ity problems.

Whether you’re in Wolver­hamp­ton for the day on a busi­ness trip, need to get those urgent accounts sub­mit­ted, need to get that impor­tant data to a client — we have the solu­tion for you.

Our express pri­or­ity repair ser­vice is a same­day tar­get­ted ser­vice to suit your needs.

You will receive a per­sonal ser­vice and have an engi­neer assigned specif­i­cally to your job which you will be able to com­mu­ni­cate directly with.

Get in touch urgently if this is what you need! See our con­tact page or call 01902 713137.

Callout & Onsite Services

  • Callout/On-site work. You can call a tech­ni­cian out to you, to your place of work or home.
  • Col­lect & Return. You can book a tech­ni­cian to come and col­lect your com­puter, repair it, and redeliver it.

Laptop Graphics Card (nVidia) Repair

If you’re read­ing this then the chances are you’ve wit­nessed or expe­ri­enced one of the infa­mous graph­ics card/motherboard prob­lems with a lap­top — nor­mally with nVidia Graph­ics Chips and most com­monly HP DV Series lap­tops.

What are the symptoms?

Lap­top pow­er­ing on but not boot­ing? Stuck on a black screen? Faulty nVidia chip? HP DV blue lights flash­ing?
If so, you’ve prob­a­bly had this problem.

Where to go now?

Click here to view our Graph­ics, Board, nVidia page regard­ing this problem.

Laptop Graphics Card (nVidia) and Board Repair

If you’re read­ing this then the chances are you’ve wit­nessed or expe­ri­enced one of the infa­mous graph­ics card/motherboard prob­lems with a lap­top — nor­mally with nVidia Graph­ics Chips and most com­monly HP DV Series lap­tops.

What are the symptoms?

Lap­top pow­er­ing on but not boot­ing? Stuck on a black screen? Faulty nVidia chip? HP DV blue lights flash­ing?
If so, you’ve prob­a­bly had this problem.

Where to go now?

Click here to view our Graph­ics, Board, nVidia page regard­ing this problem.